Wie können wir helfen?

1. Nutzen Sie das Passwort des Postfachs, nicht das Login für Hosting oder Control Panel.
2. Nutzen Sie die vollständige E-Mail-Adresse als Benutzernamen.
3. Hat das Postfach eine Zwei-Faktor-Anmeldung, nutzen Sie ein App-Passwort.
4. Setzen Sie das Passwort dort zurück, wo Ihr Hoster die E-Mail-Konten auflistet (cPanel: E-Mail-Konten).
5. Gleichen Sie die Servernamen mit unseren Anbieter-Anleitungen ab.

1. Yahoo: Kontosicherheit, dann App-Passwort generieren.
2. iCloud: account.apple.com, Anmeldung und Sicherheit, dann App-spezifische Passwörter.
3. Gmail: Bestätigung in zwei Schritten aktivieren, dann myaccount.google.com/apppasswords öffnen.
4. Zoho: ein anwendungsspezifisches Passwort erstellen und IMAP in den Einstellungen von Zoho Mail einschalten.
5. Fügen Sie es so ein, wie es angezeigt wird. Leerzeichen werden ignoriert.

1. Öffnen Sie in Yandex Mail die Einstellungen, dann Mail-Programme.
2. Aktivieren Sie den IMAP-Zugriff sowie App-Passwörter und OAuth-Tokens.
3. Erstellen Sie auf id.yandex.com ein App-Passwort vom Typ Mail.
4. Verbinden Sie sich mit Ihrer vollständigen Adresse und diesem App-Passwort.

1. Öffnen Sie im Dashboard die Postfächer und prüfen Sie, ob das Postfach ohne Fehler aufgeführt ist. Zeigt es einen Fehler, verbinden Sie es neu.
2. Starten Sie nach dem Hinzufügen des Konnektors einen neuen Chat. Prüfen Sie in Claude unter + und Konnektoren, ob MCPEmails eingeschaltet ist. Tippen Sie in ChatGPT @ und wählen Sie MCPEmails, und erwähnen Sie MCPEmails erneut mit @, wenn eine Folgefrage Ihre E-Mails braucht.
3. Autorisieren Sie den Konnektor mit demselben MCPEmails-Konto, zu dem das Postfach gehört.
4. Ihr Assistent sieht nur die Tools, für die Ihr Konnektor oder API-Schlüssel freigegeben ist. Haben Sie eine Berechtigung nicht angehakt, entfernen Sie den Konnektor und fügen Sie ihn erneut hinzu.
5. Bitten Sie den Assistenten zuerst, Ihre Postfächer aufzulisten. E-Mails werden abgerufen, wenn der Assistent danach fragt. Von allein kommt nichts an.

1. Wie viele Aktionen Sie verbraucht haben, sehen Sie im Dashboard unter Nutzung.
2. Das Auflisten Ihrer Postfächer und alles, was Sie im Dashboard tun, wird nie gezählt, und in den ersten 3 Tagen nach der Registrierung wird gar nichts gezählt.
3. Erneute Versuche helfen nicht. Das Kontingent wird am 1. des nächsten Monats (UTC) zurückgesetzt, und pausierte Automatisierungen laufen von selbst weiter.
4. Personal, Pro und Business haben unbegrenzte E-Mail-Aktionen, im Rahmen einer fairen Nutzung.

1. Öffnen Sie die Einstellungen, dann Abrechnung & Tarif.
2. Wählen Sie Abrechnung verwalten, um zu kündigen, die Karte zu ändern oder Rechnungen abzurufen.
3. Eine Kündigung beendet die Verlängerung. Ihr Tarif bleibt bis zum Ende des Zeitraums.
4. Unerwartete erste Abbuchung? Schreiben Sie uns innerhalb von 14 Tagen, und wir erstatten sie vollständig.

1. Postfach: Klicken Sie unter Postfächer auf das Postfach und wählen Sie Trennen. Die gespeicherten Zugangsdaten werden entfernt.
2. Workspace: Wählen Sie in den Einstellungen unter Workspace die Option Workspace löschen.
3. Konto: Wählen Sie in den Einstellungen unter Gefahrenbereich die Option Konto löschen. Das lässt sich nicht rückgängig machen.
4. Jeder dieser Schritte storniert geplante E-Mails, die noch aus den entfernten Postfächern versendet werden sollten. Beim Löschen des Kontos bitten wir außerdem Google, unseren Zugriff auf jedes mit Google-Anmeldung verbundene Gmail-Postfach zu beenden, und Sie erhalten eine Bestätigung per E-Mail.
5. Das Löschen des Kontos kündigt einen bezahlten Tarif sofort. Ungenutzte Zeit wird nicht automatisch erstattet: Schreiben Sie uns innerhalb von 14 Tagen nach der ersten Abbuchung. Um die bezahlte Zeit zu nutzen, kündigen Sie zuerst und löschen später.

Mail is fetched live for each request and not stored. The exception is scheduled or held sends, which are stored until they are sent. Apart from those, only your encrypted mailbox password or access token is kept.

1. In Overview, choose Connect inbox on the Get started card.
2. Copy the MCP server URL from the same card.
3. Under Choose your client, pick your assistant and follow its steps.
4. Ask your assistant: Summarize my unread email from today.

Free connects one mailbox, Personal three and Pro up to 10. Business includes 10 and can add more.

1. Outlook.com or Microsoft 365: choose Outlook and sign in with Microsoft.
2. Gmail, iCloud, Yahoo, Zoho, Yandex or Fastmail: choose its card and paste an app password.
3. Any other mailbox or your own domain: choose IMAP / SMTP.

1. Turn on 2-Step Verification in your Google account.
2. Create an app password at myaccount.google.com/apppasswords.
3. Choose Connect inbox, then Gmail, and paste the app password.
4. Or open Prefer to sign in with Google? and choose Connect with Google.
5. On Google's warning screen, choose Advanced, then Go to mcpemails.com (unsafe).

Your admin does not need an MCPEmails account. Microsoft accounts cannot connect with a password over IMAP.

1. Choose Connect inbox, then Outlook, then Connect with Microsoft.
2. If your organisation needs admin approval, choose Get the approval link for your admin.
3. Send the link to your IT admin. It works for 7 days.
4. After they approve, choose Connect with Microsoft again.

Advanced settings holds the connection type (Send and receive, Receive only, Send only), security modes and a separate username.

1. Choose Connect inbox, then IMAP / SMTP.
2. Enter your email address. Known providers fill in the server settings.
3. Otherwise enter the IMAP host and SMTP host from your provider.
4. Enter the mailbox password, or an app password if two-step verification is on.
5. Choose Connect inbox. Checking can take up to a minute.

1. Open Inboxes and find the mailbox with status Error.
2. Choose Reconnect.
3. For an app password mailbox, paste a new app password.

1. In Claude, open Customize, then Connectors.
2. Choose Add, then Add custom connector.
3. Name it MCPEmails, paste https://mcpemails.com/api/mcp and choose Continue. Check the sign-in settings, then choose Add.
4. Choose Connect and sign in with your MCPEmails account.
5. In a chat, click + at the lower left, choose Connectors and toggle MCPEmails on.

This works in a browser on chatgpt.com with ChatGPT Go or a paid plan; the mobile app cannot add one. On Business and Enterprise, an admin or owner may need to add it.

1. On chatgpt.com, open Plugins, then Personal, choose Add, then Add custom MCP server.
2. Name it MCPEmails, paste https://mcpemails.com/api/mcp under Connection and choose OAuth.
3. Tick I understand and want to continue, then choose Create as a plugin.
4. Sign in to MCPEmails and pick which inboxes it may use.
5. In a chat, type @ and pick MCPEmails. Pick it again when a follow-up needs your mail.

1. Edit ~/.cursor/mcp.json (all projects) or .cursor/mcp.json (one project).
2. Under mcpServers, add a server with url set to https://mcpemails.com/api/mcp.
3. When Cursor prompts you, sign in with your MCPEmails account.

1. Claude Code, VS Code, Windsurf, Gemini CLI, Zed, Raycast, Warp: paste the URL and authorize.
2. Cline and JetBrains AI Assistant: add an API key as an Authorization: Bearer header.

Read-only cannot send, change or delete anything. Full access adds folders, scheduling and deleting.

1. On the Authorize screen, pick Read-only, Standard, Full access or Custom.
2. Choose All inboxes, or Specific inboxes and tick the ones it may use.
3. Name the connection, then choose Allow access.
4. To change it later, open API keys and choose Edit access on that row.

Removing a connector inside Claude does not revoke it here. Revoke it on this page.

1. Choose New key, enter a Key name, tick its Permissions, and choose Create key.
2. Copy the key now. It is shown only once.
3. Send it only in an Authorization: Bearer header, never in a URL.
4. To end access for a key or an assistant, choose Revoke on its row.

1. Ask for what is new, for example: "Show my unread email from today."
2. Describe a message by sender, recipient, subject words, dates or attachments.
3. Ask your assistant to keep reading when a long email stops early.
4. Name a folder, such as Sent or Archive, to read mail there.
5. Ask it to mark messages as read. Reading alone never does.

1. On IMAP mailboxes, name your archive or sent folder. Only the Inbox is searched.
2. On Gmail and Outlook, name Trash to search it. Gmail also skips Spam.
3. On Gmail and Outlook, use whole words for the subject. Part words find nothing.
4. On Outlook, ask for words and filters like unread or dates in separate searches.
5. On IMAP mailboxes, the "has an attachment" filter is ignored.

1. Ask, for example: "Email ola@example.com and ask if Thursday at 10 works."
2. Ask "What is Anna's email address?" to find it in your recent mail.
3. Add Cc, Bcc or a reply-to address. Up to 50 recipients per field.
4. Ask for a draft instead when you want to check it first.
5. If send approval is on, an owner or admin must approve it under Approvals.

1. Ask, for example: "Reply to Ola and say Thursday works."
2. Say "reply all" to include everyone. Otherwise only the sender gets it.
3. To forward, name the message and the new recipients, plus an optional note.
4. Ask to leave the attachments out, or to forward the original as an attachment.
5. Forward up to 50 messages to the same people in one request.

1. Ask, for example: "Draft a reply to Ola, but do not send it."
2. Open it from the Drafts folder in your usual mail app, if you like.
3. Ask your assistant to change the text, subject or recipients, or to add files.
4. Ask it to send the draft when it is ready. Sending cannot be undone.
5. Ask it to list your drafts or delete one.

Hide the card for one mailbox in its details under Inboxes, or for the whole workspace in Settings, Draft editor card.

1. Edit the recipients, subject or text in the card, then save. Saving sends nothing.
2. Choose Send. Press Undo within a few seconds to keep the draft.
3. Use the trash icon to discard the draft at your provider.
4. On Gmail and IMAP mailboxes, ask your assistant to edit drafts with attachments.
5. To hide cards, open More options and choose Turn off draft cards…

1. Ask your assistant to attach a file to an email or draft.
2. Name a file already in your mailbox to send it on without uploading it again.
3. Ask it to read a file's text: plain text, CSV, HTML, JSON or text-layer PDFs.
4. Scanned images and scanned PDFs are not read.
5. Ask for an email's original to get the whole message as an .eml file.

Gmail uses labels: a move adds the label and takes the message out of the Inbox.

1. Ask, for example: "Move this week's receipts to the Receipts folder."
2. Ask to archive, flag or unflag messages, or mark them read or unread.
3. Ask to move everything a search matches, up to 500 messages per request.
4. Ask to create, rename or delete folders. Deleting a folder cannot be undone.
5. Copy works everywhere except Gmail connected by signing in with Google.

1. Ask to delete a message, a list of messages, or everything a search matches.
2. Up to 500 messages are deleted per request.
3. Ask for a permanent delete only when you mean it.
4. Gmail connected by signing in with Google supports Trash only.
5. Make sure your connector or API key has the delete permission.

1. Ask, for example: "Send this to Ola tomorrow at 09:00 Oslo time."
2. Ask "What emails are scheduled?" to see what is queued.
3. Ask to cancel one before it starts sending.
4. Give it the files directly. Files from other emails cannot be reused here.
5. If send approval is on, it waits under Approvals first.

1. In Inboxes, click the mailbox, then open Signature & sending.
2. Fill in Sender name and choose Save name.
3. Under Email signature, use Rich text or HTML source, then choose Save signature.
4. Under On replies & forwards, choose Always add, First reply only or Never add.
5. Turn on Embed images in the message if your logo does not show.

1. Name the address, for example: "Reply from sales@ to Anna's last email."
2. Send from an alias Gmail has verified, or one added under Send As addresses.
3. Missing an inbox? Check that key's Inbox access under API keys.
4. Free connects one mailbox, Personal three, Pro up to 10 and Business 10 or more.

1. Look in your AI client's prompt or command menu. Not every client shows them.
2. Morning inbox triage ranks recent unread mail without changing anything.
3. Follow-up radar finds conversations where a reply is owed.
4. Prepare reply drafts writes drafts for you to review.
5. Clean up safely proposes a plan before changing anything.

In both review modes nothing is delivered until a workspace owner or admin approves it in a signed-in browser. Send immediately turns review off.

1. In Inboxes, click the inbox to open its details.
2. Open Signature & sending.
3. Choose Approve on mcpemails.com, with a card in the chat, or Approve on mcpemails.com only.
4. Choose Save signature. This saves the review setting too.

A request nobody decides within 24 hours expires and is never sent. Ask your assistant to prepare it again if you still want it.

1. Go to Approvals.
2. Select Review & approve, then Approve & send.
3. Or select Reject, then Reject request. Nothing is sent.

Clients that support MCP prompts can also list these routines directly. Prompts never add permissions: your connection's scopes still control every action.

1. Go to Workflows.
2. Select Copy prompt on a routine.
3. Paste it into your AI assistant and fill in any brackets.

Stop does not undo messages that were already changed.

1. Go to Workflows and scroll to Large-work controls.
2. Select Stop on the running row.

Only workspace owners and admins can create or change automations. Your assistant can also create one if its key has the manage:automations scope.

1. Go to Automations and select New automation.
2. Choose the inbox, API key, how often it runs and messages per run.
3. Set the filter under Which messages, then select Preview matches.
4. Pick the action under What to do and select Create automation.
5. Switch it On in the Status column. New automations start off.

1. Forwards always wait under Approvals until a person approves them.
2. Draft a reply only saves a draft. Nothing is sent.
3. Each run touches at most the messages per run you set (1 to 200).
4. It acts as its API key. Revoking the key stops it.

Deleting an automation keeps its run log.

1. Go to Automations and select Run log on the automation.
2. Select Messages on a run to see each message and its outcome.

1. Go to Automations and read the reason shown on the row.
2. Fix it, for example reconnect the inbox or point it at a live API key.
3. Switch it back On in the Status column.

History covers a month on Free, 90 days on Personal and 2 years on Pro and Business. A Free workspace also sees how many of its 150 monthly email actions are used and when the count resets.

Each API key has a per-minute, hourly and daily limit, sized to your plan. Each workspace also has a per-minute ceiling: Free 60, Personal 120, Pro 300, Business 1,000.

When the allowance is used up, automations pause and you get an email naming the date they resume. Personal, Pro and Business have unlimited email actions, so these emails do not apply.

An incoming email never starts an assistant call on its own. Have your assistant check unread mail on a schedule, or let an automation sort it. On Pro and Business, a webhook under API keys can notify your own URL.

1. Click the workspace name at the top of the sidebar.
2. Pick another workspace under Workspaces.
3. To rename it, open Settings and edit Workspace name, then Save changes.
4. Only the owner or an admin can rename a workspace.

Your plan belongs to your account, so every workspace you own shares it. On other plans, New workspace links to the plans instead.

1. Click the workspace name at the top of the sidebar.
2. Choose New workspace.
3. Enter a Workspace name and choose Create workspace.

1. Open Members.
2. Under Invite a collaborator, enter their email address and pick a role.
3. Choose Send invite. The accept link is valid for 7 days.
4. If the email did not arrive, choose Resend on the pending invite.
5. To withdraw it, choose Cancel invite.

1. Open the accept link in the invite email within 7 days.
2. Sign in or sign up with the exact address the invite was sent to.
3. Link expired? Ask an owner or admin to choose Resend. Older links then stop working.

1. Owner: full control, including billing, deleting the workspace and changing roles.
2. Admin: invites and removes members and renames the workspace.
3. Member: connects mailboxes, edits signatures, creates API keys and runs automations.
4. Viewer: read only. Their API keys can only use read tools.

1. In Members, the owner changes roles in the Role column.
2. Remove someone with the button on their row, then confirm Remove member.
3. Admins can remove members and viewers, but not other admins.
4. To leave a workspace you were invited to, choose Leave workspace.
5. The owner cannot leave. Delete the workspace in Settings instead.

1. Open Settings.
2. Edit Display name and choose Save changes.
3. Choose Change email and enter the new address.
4. Click the confirmation link sent to the new address to finish.
5. Pick a language under Language.

1. In Settings, fill in Current password and New password, then Update password.
2. Use at least 8 characters.
3. Forgot it? Choose Forgot password? on the sign-in page. The link lasts 60 minutes.
4. You can also sign in with Google, GitHub or a magic link.

1. Open Security.
2. Check the list under Active sessions.
3. Choose the sign-out button there to end every session except this one.

The log never records email subjects, bodies or recipients.

1. Open Security.
2. Scroll to Audit log.
3. Each row shows the tool, inbox, API key, status, timestamp and duration.

1. Free: one inbox and 150 email actions a month.
2. Personal: up to 3 inboxes and unlimited email actions.
3. Pro: up to 10 inboxes for one person.
4. Business: 10 inboxes or more, members with roles and a workspace per client.
5. See Pricing for prices and the full comparison.

1. In Settings, under Billing & plan, pick Monthly or Annual, then the plan's Get button.
2. New subscribers pay on Stripe. Existing subscribers see the charge first, then confirm.
3. A plan change is prorated. Your renewal date stays the same.
4. Switching monthly and annual credits unused time. Your billing period restarts that day.
5. Payment not completed? Your plan is unchanged. Choose Pay invoice to finish.

1. Mail your assistant reads or sends now is fetched live and never stored.
2. A scheduled or held message is stored until it is sent or decided. Its content is cleared 7 days after that, and held requests are deleted after 90 days.
3. Mailbox passwords and tokens are encrypted with AES-256-GCM.
4. Account data is stored in the EU, in Stockholm. Your email never trains AI models.
5. To request a copy of your data, write to us.

Your credentials are encrypted under a key only you hold. Gmail and Outlook sign-in and the dashboard stay on the hosted service.