Connected, but the assistant sees no mailThe mailbox is connected, but your assistant says it has no email tools or finds nothing.
Open Inboxes in the dashboard and check that the mailbox is listed without an error. If it shows one, reconnect it.
Start a new chat after adding the connector. In Claude, check that MCPEmails is switched on under + and Connectors. In ChatGPT, type @ and pick MCPEmails, and @mention it again when a follow-up needs your mail.
Authorize the connector with the same MCPEmails account that holds the mailbox.
Your assistant only sees the tools your connector or API key is scoped for. If you left a scope unticked, remove the connector and add it again.
Ask the assistant to list your inboxes first. Mail is fetched when the assistant asks for it, so nothing arrives on its own.
Disconnect a mailbox or delete your accountRemove one mailbox, one workspace or your whole account from the dashboard.
Mailbox: in Inboxes, click it and choose Disconnect. Its stored credential is removed.
Workspace: in Settings, under Workspace, choose Delete workspace.
Account: in Settings, under Danger zone, choose Delete account. This cannot be undone.
Each of these cancels the scheduled emails still waiting to send from the mailboxes removed. Deleting the account also asks Google to end our access to any Gmail inbox connected with Google sign-in, and we email you a confirmation.
Deleting the account cancels a paid plan at once. Unused time is not refunded automatically: within 14 days of a first charge, write to us. To use the time you paid for, cancel first and delete later.
What MCPEmails doesIt connects your mailboxes to AI assistants like Claude, ChatGPT and Cursor through one URL.
Mail is fetched live for each request and not stored. The exception is scheduled or held sends, which are stored until they are sent. Apart from those, only your encrypted mailbox password or access token is kept.
Connect ChatGPTAdd https://mcpemails.com/api/mcp as a custom MCP server on chatgpt.com, then sign in.
This works in a browser on chatgpt.com with ChatGPT Go or a paid plan; the mobile app cannot add one. On Business and Enterprise, an admin or owner may need to add it.
On chatgpt.com, open Plugins, then Personal, choose Add, then Add custom MCP server.
Name it MCPEmails, paste https://mcpemails.com/api/mcp under Connection and choose OAuth.
Tick I understand and want to continue, then choose Create as a plugin.
Sign in to MCPEmails and pick which inboxes it may use.
In a chat, type @ and pick MCPEmails. Pick it again when a follow-up needs your mail.
Run a ready-made workflowCopy a routine from Workflows into your assistant, such as Morning inbox triage.
Clients that support MCP prompts can also list these routines directly. Prompts never add permissions: your connection's scopes still control every action.
Go to Workflows.
Select Copy prompt on a routine.
Paste it into your AI assistant and fill in any brackets.
Read the Usage pageUsage shows tool calls per day, by tool and by inbox, plus a Free workspace's monthly allowance.
History covers a month on Free, 90 days on Personal and 2 years on Pro and Business. A Free workspace also sees how many of its 150 monthly email actions are used and when the count resets.
My assistant is being rate limitedToo many requests in a short time. Wait the seconds the error gives, then retry.
Each API key has a per-minute, hourly and daily limit, sized to your plan. Each workspace also has a per-minute ceiling: Free 60, Personal 120, Pro 300, Business 1,000.
Emails about your usageOn Free, the workspace owner gets an email at 80% and 100% of the monthly allowance.
When the allowance is used up, automations pause and you get an email naming the date they resume. Personal, Pro and Business have unlimited email actions, so these emails do not apply.
Get your assistant to react to new mailMCPEmails never starts your assistant. Ask it to check for unread mail, or use an automation.
An incoming email never starts an assistant call on its own. Have your assistant check unread mail on a schedule, or let an automation sort it. On Pro and Business, a webhook under API keys can notify your own URL.
What we store about your emailEmail content is never stored, except scheduled or held sends. Mailbox passwords are encrypted.
Mail your assistant reads or sends now is fetched live and never stored.
A scheduled or held message is stored until it is sent or decided. Its content is cleared 7 days after that, and held requests are deleted after 90 days.
Mailbox passwords and tokens are encrypted with AES-256-GCM.
Account data is stored in the EU, in Stockholm. Your email never trains AI models.