- ホスティングやコントロールパネルのログイン情報ではなく、メールボックスのパスワードを使ってください。
- ユーザー名にはメールアドレス全体を使ってください。
- メールボックスで2段階のログインを有効にしている場合は、アプリ パスワードを使ってください。
- ホスティング会社がメールアカウントを一覧表示している画面でパスワードを再設定してください(cPanelの場合はEmail Accounts)。
- サーバー名がプロバイダー別ガイドの記載と一致しているか確認してください。
ガイドを検索するか、下のトピックを開くか、お問い合わせください。
1営業日以内にメールで返信します。
support@mcpemails.comまでメールでご連絡いただくか、こちらからメッセージを送信してください。
お問い合わせの多い問題と、その解決方法です。
Mail is fetched live for each request and not stored. The exception is scheduled or held sends, which are stored until they are sent. Apart from those, only your encrypted mailbox password or access token is kept.
Free connects one mailbox, Personal three and Pro up to 10. Business includes 10 and can add more.
Your admin does not need an MCPEmails account. Microsoft accounts cannot connect with a password over IMAP.
Advanced settings holds the connection type (Send and receive, Receive only, Send only), security modes and a separate username.
This works in a browser on chatgpt.com with ChatGPT Go or a paid plan; the mobile app cannot add one. On Business and Enterprise, an admin or owner may need to add it.
Read-only cannot send, change or delete anything. Full access adds folders, scheduling and deleting.
Removing a connector inside Claude does not revoke it here. Revoke it on this page.
Hide the card for one mailbox in its details under Inboxes, or for the whole workspace in Settings, Draft editor card.
Gmail uses labels: a move adds the label and takes the message out of the Inbox.
In both review modes nothing is delivered until a workspace owner or admin approves it in a signed-in browser. Send immediately turns review off.
A request nobody decides within 24 hours expires and is never sent. Ask your assistant to prepare it again if you still want it.
Clients that support MCP prompts can also list these routines directly. Prompts never add permissions: your connection's scopes still control every action.
Stop does not undo messages that were already changed.
Only workspace owners and admins can create or change automations. Your assistant can also create one if its key has the manage:automations scope.
Deleting an automation keeps its run log.
History covers a month on Free, 90 days on Personal and 2 years on Pro and Business. A Free workspace also sees how many of its 150 monthly email actions are used and when the count resets.
Each API key has a per-minute, hourly and daily limit, sized to your plan. Each workspace also has a per-minute ceiling: Free 60, Personal 120, Pro 300, Business 1,000.
When the allowance is used up, automations pause and you get an email naming the date they resume. Personal, Pro and Business have unlimited email actions, so these emails do not apply.
An incoming email never starts an assistant call on its own. Have your assistant check unread mail on a schedule, or let an automation sort it. On Pro and Business, a webhook under API keys can notify your own URL.
Your plan belongs to your account, so every workspace you own shares it. On other plans, New workspace links to the plans instead.
The log never records email subjects, bodies or recipients.
Your credentials are encrypted under a key only you hold. Gmail and Outlook sign-in and the dashboard stay on the hosted service.